Instructions for Participants
Steps to Completing Successful Hack-a-Thon Solutions & Core Elements that Must Be Present in Your Responses
Step 1: Identify and state the problem and the rationale. The rationale is simply a statement as to why this is the particular problem to be solved in this challenge.
Step 2: Identify and state the hypothesis for the solution to be proposed. This hypothesis essentially answers the question of why the solution is fitting given the stated problem.
Step 3: Identify and state the key players who are impacted by the problem and the solution, and those who have or will facilitate the problem and the solution.
Step 4: Identify the barriers or facilitators for the solution you propose. These could be situationally determined or characteristics of the extant environment in which the organization or problem is embedded.
Step 5. Identify the solution and the timeframe for its implementation.
Step 6. Identify the risks, benefits, and consequences for the proposed solution.
Step 7. Identify and state the competitors’ benchmarks or best practices that support the final solution you presented.
Step 8. Optional: Use numerical data in graph and chart format for ease of audience and judges’ understanding.
Think Tank Hack-a-Thon Challenge Questions
Identify professional and career development strategies that will aid us in bolstering our retention rates among top talent in the environment.
In your response, please identify ways in which we can continue to foster inclusion by establishing career and professional development opportunities for new and existing team members and continually build a more equitable and inclusive culture..
Review the case on 5 ways to implement AI In your business.
In what ways can Compass Group leverage Artificial Intelligence to maximize efficiency and effectiveness in food service delivery to our customers? In what ways will these strategies benefit diverse people in our environment, such as people with disabilities, older people, etc.?
Marketing/Communications – Discuss ways in which we can leverage marketing and communications to attract customers back to the work site to enjoy our food offerings in person, in light of the growing push for hybrid and remote work assignments among employees. In addition, please discuss how we can best promote our company and our brand as the largest food services company that people still do not know by name, using such free resources as social media and email?
One essential component of the Customer Service experience we create at Compass Group pertains to Marketing and Communications. How do we successfully devise Marketing and Communications campaign strategies that will attract customers, the heart of our business, back into our cafes and marketplaces? What are some unique ways that we can promote our business, in light of our #1 position globally amidst the fact that many people still do not recognize our brand? A part of your response should incorporate the use of social media as a marketing and communications tool.